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As explained in our Privacy Policy, the Service collects information through the use of "cookies" or similar technologies. Cookies are widely used in order to make websites and applications work, or work more efficiently, and help them remember certain information about you, either for the duration of your visit (using a "session" cookie) or for repeat visits (using a "persistent" cookie).

The cookies used on this website are as follows:

  • Strictly necessary cookies. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. For example, authentication and security cookies are used to identify and recognize registered users and to enable them to gain access to requested content or features. Without these cookies, services you have asked for cannot be provided.
  • Functionality cookies. These cookies allow our websites to remember the choices you make and your account preferences and to provide enhanced, more personal features. For example, these cookies will remember your log-in details.
  • Performance cookies. These are analytics and research cookies that allow us to collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. This helps us to improve the way the website works and allows us to test different ideas on the site.
  • Targeting cookies. These cookies record your visit to the website, the pages you have visited and the links you have followed. We will use this information to make the website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that the cookies and other technologies may change over time.

See a table explaining the performance and targeting cookies from our suppliers and their purpose

Service Cookie Name Purpose
Web Server JSESSIONID Cookie set by the server to provide functionality throughout your session on the site. userid This cookie stores the id for the user plan selected. expired This cookie stores the information of the users whose subscription is expired. pwd This cookies stored the password of the user. Password id stored in encrypted format. usernameforpass This cookie stores the information username

The table below explains the web analytics cookies set by these sites and their purpose.

Service Cookie Name Purpose
Adobe Analytics Cookie Names: AMCV_###@AdobeOrg
s_cc (determines if cookies are enabled (simply set to "True"))
s_sq (contains information about the previous link that was clicked on by the user)
s_vi (Unique visitor ID time/date stamp)
s_fid (Fallback unique visitor ID time/date stamp)
Adobe Analytics uses cookies to differentiate requests from different browsers and to store helpful information that an application can use later. They may also be used to associate browsing information to customer records. In particular, Analytics uses cookies to anonymously define new visitors, help analyze clickstream data, and track historical activity on the website, such as response to particular campaigns or the length of the sales cycle. s_cc, s_sq expire when the browser is closed. s_fid, s_vi expire after 2 years.For details refer these links:

How to Enable Cookies

Steps to enable cookies differ with the different browsers. Click on your browser to follow the steps:.

How to refuse the use of cookies

You can prevent your browser from accepting certain cookies, have the browser require your consent before a new cookie is placed in your browser, or block cookies altogether by selecting the appropriate settings on your browser privacy preferences menu. To avoid receiving cookies on the browser of your mobile device, you will need to refer to its user manual. For information on how to opt-out of cookies set by our suppliers, please visit the applicable links listed in the table above.

The links below will help you find the settings for some common browsers:

To clear your cache and cookies

Sometimes you might encounter an intermittent error. It may also appear as odd functionality that your colleagues cannot replicate, or you yourself only see on one computer, or even one browser and not another on the same computer. In these instances, it is likely an issue with the browser cache and cookies. It is advisable in these cases to clear your browser cache and cookies. Once you have done that, close and reopen the browser and start a new session to see if the functionality has resolved. If not, please do not hesitate to contact our support teams.

Click the link for your browser below to find instructions on how to clear the cache and all your cookies:

Last revised: 08 Sep 2019

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